Associate Manager
Department: Consulting Department
Location: Remote (supporting clients in Ottawa region and travel across Ontario as needed)
4S Occupational Health and Safety Advisory is a premier Firm specializing in high-quality
occupational health and safety services for both large and small organization. Our approach
involves providing comprehensive 360-degree support in Occupational Health and Safety,
bolstered by our proprietary 4SafeCom online management system, robust consulting services,
and targeted training programs. Our core philosophy is to seamlessly integrate safety into our
clients’ organizational cultures, ensuring not only compliance but sustained adherence to safety
standards.
At 4S, we offer a variety of services tailored to meet the needs of any industry.:
- Online Management System: Our powerful platform, 4SafeCom, streamlines Safety, HR and Learning management.
- Consulting Services: Our experienced consultants guide organizations in implementing effective safety practices.
- Training Programs: We provide CPO approved trainings and courses designed to enhance safety awareness and knowledge.
In addition, we specialize in implementing COR, ISO, and WSIB Excellence programs to further support our clients in maintaining the highest safety standards. Visit our website for more information.
What we offer in addition to salary:
- Collaborative and supporting team environment.
- Career advancement opportunities
- 100% company-paid benefits
- Work-life balance
- Bonus and other incentives, where applicable
Position Overview
Reporting to the Senior Manager, Consulting, the Associate Manager independently oversees
assigned clients, ensures the successful delivery of OH&S consulting projects, and provides
mentorship to other team members. The role requires strong leadership, effective client and
time management, and exemplary communication skills. The Associate Manager acts as a role
model and upholds professionalism, project quality, and company values.
Key Responsibilities
Client Management & Consulting
- Independently manage and enhance assigned client relationships by delivering customized OH&S solutions with minimal supervision.
- Serve as the primary point of contact, ensuring clear communication and proactive issue resolution
- Conduct site visits and lead all client meetings, ensuring high levels of satisfaction and compliance
- Provide regular updates to clients and 4S senior management on the progress of planned implementations, including opportunities, challenges, and key milestones, as directed by the Senior Manager, Consulting.
- Identify and pursue upselling and cross-selling opportunities across 4S service offerings, including consulting, training, and software solutions, as well as engage clients in 4S-led seminars, webinars, and other events.
- Monitor and follow up on accounts receivable for all assigned clients to ensure timely payments.
- Collaborate with the Senior Manager, Consulting, on the renewal and extension of client contracts.
Project & Quality Leadership
- Oversee all aspects of project planning, execution, and reporting
- Ensure accuracy, compliance, and quality of all OH&S deliverables (e.g., Risk Assessments, Safety Manuals, Job Hazard Analyses)
- Track project milestones and proactively report progress and issues to Senior Leadership
Team Mentorship & Collaboration
- Mentor and support other members of the 4S team, fostering their skill development and enhancing overall performance.
- Model professional behavior and instill company values within 4S
Strategic Development & Innovation
- Collaborate across departments to continuously improve the 4SafeCom system
- Stay current on industry best practices and contribute to innovation in client service delivery
- Participate actively in all 4S meetings, development programs, and initiatives
Required Qualifications
- Bachelor’s degree in occupational health & safety, Public Health, Human Resources, or equivalent
- Demonstrated experience in consulting and client management (2-5 years of experience in consulting, client management and OHS project delivery)
- Strong organizational, leadership, and time management skills
- Demonstrates excellent written and verbal communication skills, with the ability to convey information clearly, foster collaboration, and engage effectively with internal and external stakeholders at all levels.
- Advanced project management, analytical, and problem-solving abilities
- In-depth knowledge of provincial OH&S legislation and industry best practices
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Preferred Qualifications
- CRSP, CRST or other OHS certification
- Experience working with safety management systems (e.g., 4SafeCom or similar platforms)
- French language proficiency
- Familiarity with safety in construction, manufacturing, or healthcare settings
Additional Requirements
- May be required to travel across Ontario for client site visits or to accompany the team members for client visits.
- This is a primarily remote role; however, travel across Ontario may be required for client site visits, meetings, and project delivery as needed.
- A valid driver’s license is required.
How to Apply
Interested candidates are invited to send their resume to hr@4sconsult.com.
